Maintenance. Just the very word itself brings up dreary thoughts of things like home improvement, home maintenance, vehicle maintenance etc. etc. etc. The list seems never ending!
With the help of Data Systems Management, your system maintenance can be a breeze! We are here to offer our help along with IBM and are here to keep your systems covered under a maintenance contract.
Let’s be clear here, There are actually several different maintenance contracts that need to be reviewed annually to ensure you are not left without coverage.
So let us begin with the most important one.
What is it and how does it benefit me?
To begin with hardware maintenance is the coverage you need should anything go wrong with your server. You will need an IBM representative to show up and help diagnose the problem your machine is having. Not having the maintenance coverage is not an option. this coverage can pay for itself in one on site visit.
What is it and how does it benefit me?
Software maintenance is critical in the event there is an update that is done and requires a tad more expertise than your office has or should there be a bug in the update etc. Again, the maintenance contract can pay for itself in one on site visit.
DSM Software Maintenance:
Again, any update done by DSM on our software may contain an element that does not work properly with your exact system. Even though we extensively look at each client’s system and take all things into consideration, an older server can create a problem with an update that is totally unexpected. so just like in the above statement, signing a software maintenance contract with DSM on an annual basis is an absolute must. With laws that constantly change, programming has to constantly change. Any of these changes could create a problem with your server and that is not the goal we are trying to reach.
Wrapping things up:
DSM Software Maintenance:
In essence, the moral of the story is to keep your maintenance contracts under close supervision. I know its just one more thing on your plate to think about so the changes I have made here at DSM promise to make this as easy as possible on the client. Annually DSM sends out a letter asking for your DSM software renewal. We ask that you read and sign the contract. This will only take a few minutes of your time and it will increase your level of security in the event of a problem. This is the software you work on everyday. The software that operates your programs like payroll, tax, justice court, and your financial packages. Think of your DSM software renewal as your daily insurance program.
This one gets a bit trickier to keep up with, so I have created a system by which I track who has coverage and when that coverage expires. It even tells me if the coverage is for 1 year, 3 years or 5 years. It lets me know if you have 9×5, M-F coverage or if your coverage is 24×7 coverage. As I stated it gets a bit trickier so I decided to take the bull by the horns and create a system for keeping you up to date on your coverage. You will see a letter from me 90 days prior to your coverage expiring and each 30 days thereafter you will receive additional notifications letting you know that your maintenance is up for renewal. This maintenance includes your actual hardware and your software. The software I am speaking of here is the actual operating system software. Think of this as a type of car insurance. Just like your auto coverage, this contract covers your car and the engine so to speak. the seen and unseen parts of your computer.
Now that your understanding has been refreshed on the value of maintenance coverage, please feel free to contact me at 601-573-6130 or email@example.com to find out when your particular coverage expires.
I look forward to hearing form each of you very soon!
We’ve all felt the pressure of daily tasks that need to get done and know how it is when one or more of those tasks are not completed on time or in the fashion we quite wanted. As the work week progresses, we feel more and more pressure to get a project completed or to at least make a deadline in a project. This creates for us an environment of stress that we dread walking into on Monday and love to leave on Friday.
Thus we end up with these two phrases: THANK GOD IT’S FRIDAY! and OH GOD IT’S MONDAY (sad face here ). While we laugh and joke about this each week that rolls around, the simple truth is we need a better way of performing our tasks.
Data Systems has just completed work on our Graphical Payroll Update along with our Time and Attendance System. These two programs work independently as well as in harmony to give you a better way to manage your tasks.
Let’s begin with our Graphical Payroll.
For starters, our graphical solution offers a dashboard that allows you the convenience of notifications of recent changes to the system.
Payroll Security , drop down windows, multiple new reports, column sorting are all a part of the new graphical payroll update. There are many more options that are not listed here that affect the way your day to day operations are handled. Items like the ability to print/re-print W-2 for a single employee, or re-print employee check information as well as displaying all Demand Reports in a PDF format for reviewing, printing, or downloading.
If you are interested in a demo of this application, please contact Data Systems Management at 601-925-6270.
When your payroll is upgraded with our new graphical solution, your days will be easier as all your needs are technically just a click away.
Your new catch phrase will be TGIM – Thank Goodness It’s Monday! You may still use TGIF, but at least payroll wont be the reason why.
In my next post I will discuss the Time and Attendance Application available to you through Data Systems Management.
Beginning a New Year is always a challenge. There are always the hopes that this year will be the best year and this is the year I will be organized for more than 20 minutes. We are not even going to talk about exercising and eating right now are we?
With that said, I would like to offer to you something that you NEVER think of at the first of the year – unless you’re working on a new budget.
Payroll. Just the mention of the word can bring up fear in us. Was it figured correctly? Did they take out the right amount of taxes? Was too much taxes taken out? Can I get out of paying taxes? LOL – OK I threw that last one in for giggles. It would be nice though right?
Data Systems Management is working feverishly toward completing the new payroll we spoke to you about back at our December Seminar. We are on track to complete this application around the end of the first quarter of 2016!
I can hear the excitement as I type this post. I have listened to our clients clamor for a pint and click system for years and now we are making tracks in that direction. I will be visiting with each of you over the next few weeks in an effort to gather your thoughts and see if we have clearly understood your wishes.
I look forward to seeing each of you very soon and I look forward to gathering your thoughts on this very important piece of software!
Currently, DSM is in agreement to let our distributor handle the updates on your software and hardware maintenance agreements. We feel this is a better service to our clients due to the fact that it essentially takes one more person out of the loop – so to speak.
With that said and with the fact that budgets are getting close to being done for the 2013 year, please take a look at your maintenance schedules on your servers and see if your maintenance will need to be renewed before budgets are set.
There is still time to get a budgetary quote in before the final budget is set in stone! If you are unsure who to contact regarding the attainment of that budgetary quote, please contact Annette Walker with Data Systems Management at firstname.lastname@example.org.
We recently had problems with an online data backup solution that damaged data queues in the EMR interfaces. These data queues are an integral part of our interface system. Data queues are for real-time mission critical communication of data and part of that task is to contain data as a buffer for temporary outages. For that reason, backups of these objects are of little value as the data is fleeting, there one moment and gone the next. For this mission critical role, they are treated differently in recovery situations, but it is imperative that they not be affected by other processes. This third party software is supposed to be a contingency against failure, but in this instance the product actually damaged the data queues. The data backup solution defeated it’s own purpose. The DSM contract stipulates that there are to be no “unauthorized copies” of our system made. So, to avoid licensing issues, please contact DSM and get authorization to have third party products make copies of our system before signing any contracts with third party backup solutions.
Thank you for your response to our newest addition, our Smart Client Software. As stated in a previous post, we wanted to be sure we initiated this in a manner according to the needs and desires of our clients.
We have seen interest in this product across the board. Currently, the Tax Applications have been changed, so if you are in a Tax Office and are interested in a “NEW LOOK” for your green screens, then feel free to contact me or our Columbus office. Next in line are the Justice Court offices and the Municipalities. I do not have any set dates, but will be sure to keep you all informed as we go along.
Thank you again for your interest in this application. DSM looks forward to our continued business relationship with each of you.
Data Systems Management has been working to provide you with the absolute best quality software for nearly 30 years now. We are confident that we have taken the time required over the years to bring you a quality product. It takes a committment on our part to listen to our clients needs, to “roll with the flow” as the laws change and to try to do it all in a way that makes everyone, or at least the majority happy.
Recently it was brought to our attention, there were several of our clients that would prefer a “Newer Look”. So DSM took this matter seriously and decided to make the necessary changes. We have begun working on our green screens. This work is under way, but we would like to get some feedback from our clients to see where the interests lie.
If the interests lie mainly in one office, then naturally, DSM would work on that office first. If the interest is across the board, then we will do a roll out.
This product is already completed in Mississippi County Arkansas, and it has been installed. I have not heard back yet as to how they are liking (or not) the finished product.
Please send me an email if you have n interest in a newer look to your screen. My email address is email@example.com.
You never seem to have a lot of problems out of it. It’s just always there, running along in the background. Whether you have a good or bad day, it’s always constant. Of all the things I could be talking about, I’m having reference to your trusty IBM. I’m sure you are aware of how well your IBM works, and I’m certain it has proven itself to have longevity. So with a product that works really well, and is reliable too, just how did IBM become the 100 year old company they are today?
Well here, I think I’ll let them tell you for themselves… www.ibm100.com.
So with all that being said, I now know why I’m so proud to be a Business Partner with IBM. I’m sure you’ve been enlightened as well.
Today on their 100th birthday, we salute IBM!