0 comments on “On Line Data Backup Authorization”

On Line Data Backup Authorization

Posted on July 28, 2011 by Glen

We recently had problems with an online data backup solution that damaged data queues in the EMR interfaces.  These data queues are an integral part of our interface system.  Data queues are for real-time mission critical communication of data and part of that task is to contain data as a buffer for temporary outages.  For that reason, backups of these objects are of little value as the data is fleeting, there one moment and gone the next.  For this mission critical role, they are treated differently in recovery situations, but it is imperative that they not be affected by other processes.  This third party software is supposed to be a contingency against failure, but in this instance the product actually damaged the data queues.  The data backup solution defeated it’s own purpose.   The DSM contract stipulates that there are to be no “unauthorized copies” of our system made.  So, to avoid licensing issues, please contact DSM and get authorization  to have third party products make copies of our system before signing any contracts with third party backup solutions.

Thanks!

0 comments on “Smart Client Software”

Smart Client Software

Thank you for your response to our newest addition, our Smart Client Software.  As stated in a previous post, we wanted to be sure we initiated this in a manner according to the needs and desires of our clients.

We have seen interest in this product across the board.  Currently, the Tax Applications have been changed, so if you are in a Tax Office and are interested in a “NEW LOOK” for your green screens, then feel free to contact me or our Columbus office.  Next in line are the Justice Court offices and the Municipalities.  I do not have any set dates, but will be sure to keep you all informed as we go along.

Thank you again for your interest in this application.  DSM looks forward to our continued business relationship with each of you.